Pet Food Guarantee Policy

The Critters & Me has you covered when it comes to buying pet food. Not only do we carry the best possible selection of quality foods at a wide range of price points, but we also guarantee your pet food purchases. That’s right, if you purchase a bag of food or case of cans and your dog or cat is not interested for any reason, just return the bag at least half full or the unopened cans and we will refund your purchase price. With most pet experts and food manufacturers recommending food rotation, you never know if your pet is going to like the new flavor as well as the last. If not, just bring it back. Nobody loses! Our suppliers stand behind their products and will credit us for the returned food. We then pass the opened bags on to animal shelters and other pet rescue and service organizations.